Great Apart near CocoWalk & Brickell w/parking

Positive: The first unit they sent us to the free time was broke, and the unit was dirty on top of that. We had to wait over an hour outside to get in. Because they kept giving us the wrong number to the keypad.It was after hours so I could not get in touch with anyone in neither could booking dot com

The place had a new make over, but it had old bones. Water pressure was random, the window glass is single pane. The noise from the busy neighborhood was constant. So overall, the cleanliness was good and new appliances. I seemed to get inidated with emails. One sentence greeting and then a full page reminder of all the things you are NOT supposed to do. Several comical communications with host. There was an iron, ironing board cover, but no iron board. Asked for that, was told housekeeping informed him, no boards are provided. The primary reason for my overall displeasure is the noise. One, the rail system is right there and constant. With the windows offering no sound insulation this is an issue. Next, the neighbors had a party one evening with a loud speaker and DJ. This started at 10:15 PM. I emailed the host after a couple hours and no reply until next day. His reply was completely an empathetic and simple stated it was an external factor. Nothing he could do. I called the non emergency number at 1:30 AM or they were wonderful. There were good things about my stay, but completely shadowed by the issues above.